外貿投訴解決問題情景對話

　　小編整理了一篇外貿投訴解決問題情景對話，一起來看看吧。

　　A: We have some quality-control problems. Mr. Zhang. We need tc go to the source to work them out.

　　A:張先生，我們有一些品質管理的問題。我們必須找出問題的根源并且設法解決。

　　B: What problems are you having.exactly?

　　B:你們究竟有什么問題呢?

　　A: The complaint rate for our new product line is very high. almos eight percent.

　　A:對我們新產品的投訴率很高，幾乎高達百分之八。

　　B: That is high.

　　B:這的確很高

　　A: Yes. We keep finding problems when testing the sound boards.

　　A:沒錯。我們在測試聲卡時一直在找問題。

　　B: But your promotional materials claim the broads are the leas expensive of their types on the market.

　　B:可是這是你們的促銷材料上稱這種聲卡是市場上同類產品中最便宜的。

　　A:The least expensive. but still fully functional. And we think that your factory needs to take measures to improve quality-control.

　　A:我們是要最便宜的但是也要要完備的功能啊。我們認為你們的工廠需要采取有效措施來改善你們的品質管理。

　　B:That will involve additional expenses for us.which we will have to pass on to you as a rate hike.

　　B:那就意味著我們會有額外的開支，而我們會把的東西，落選者價格增加的部分轉嫁到你們身上。

　　A:I am afraid that is not acceptable. Your contract says that you will deliver a product with a reject rate of less than six percent.Well. I will tell you that. Mr. Li.

　　A:這恐怕我們無法接受。你們的合同上說你們會以低于百分之六的瑕疵率交貨的。

　　B:I will review the contract and talk with management. Then we x^Jill get together and hash this out.

　　B：嗯，李先生，我跟你說，我會再看一遍合同，并和管理部門討論一下。然后我們會一起討論并解決這個問題的。

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