外貿退貨情景對話

時間：2024-07-21 12:58:37 學人智庫我要投稿

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外貿退貨情景對話

　　以下是外貿退貨情景對話，一起來學一學吧。

　　return of goods

　　退貨

　　a: the painwork on the body of the cars has become discolored.

　　汽車上的外漆都褪色了。

　　b: we have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles.

　　這事我們已經調查了，發現噴這批車使用的油漆成分比例不當。

　　a: i'll return the goods to you, postage and packing forward.

　　我把貨退給你們，郵費包裝費到付。

　　b: actually we are taking these models out of production and calling in all those that we have supplied.

　　事實上，我們已不生產這一型號的車了，以前供應的車也要收回來。

　　a: that's fine. when do you think we can get the replacements?

　　那很好。你認為什么時候換貨能到?

　　b: we have contacted our own suppliers and they said the replacements are on their way to us by express train. you should receive them within a week.

　　我們和供貨商聯系過了，他們說換貨用直達火車運輸，已經發過來了了，一周內就能收到。

　　a: this is our initial order with which you and we are far from satisfied.

　　這是我們首次向你們訂貨，結果很不令人滿意。

　　b: i apologize for the inconvenience and please permit me to point out that this kind of fault rarely occurs in our fatory. this is the first time, and i promise, it'll also be the last time. please trust me.

　　給您帶來了不便，我深感歉意。請允許我指出一點，我們的車很少出這類問題。這是第一次，我保證也是最后一次。請相信我們。

　　詞匯精學：

　　1. forward 本文中的意思是“預約的，貨的，預定的”

　　1) adj. 向前的;早的;迅速的

　　eg. the message may also have a forward and reserve routing paths.

　　消息也可以具有一個向前的和保留的路由通道。

　　adv. 向前地;向將來

　　eg. it is this nameless fear which blocks our efforts to move forward.

　　它是阻塞我們的努力向前地移動的這種無名的恐懼。

　　vt. 促進;轉寄;運送

　　eg. the hi-tech has put forward our production this year.

　　高科技促進了我們今年生產的發展。