Location: four offices in Shanghai (mainly Lujiazui Site)

Department: Global Corporate Technology, APAC End user services

Intern required: 1

Department Introduction:

With more than 90 million active users globally, eBay is the world's largest online marketplace, where practically anyone can buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as small businesses.

Global Corporate Technology drives and provides IT services to 15k eBay/ PayPal Corporate end users from help desk, regional onsite support, and system back-end layers, to ensure operational excellence, critical application systems uptime and infrastructure systems utmost usability, reliability, scalability, and healthy to defined SLAs.

Job Descriptions

1. Administrate and manage eBay & PayPal end users’ Windows based environment.

2. Provide end-to-end end user support with defined services level agreement.

3. Interface with business partners for local issues and coordinate with BU and global IT team.

4. Diagnose and maintain IT related electronic facilities.

5. Establish, refine and polish business critical process.

6. Analyze key business and product metrics, and respond with business analyst

7. Manage asset with site PC purchasers

Requirements:

1. Bachelor degree or above

2. At least 3 working days per week available.

3. Customer Service oriented mentality

4. Strong communication and group collaboration skills.

5. Strong problem analyzing and resolving.

6. Great passion on new technology & Fast learning up and quickly absorbing.

7. Good written and verbal English skills.

8. Familiar with Windows 7 and office 2010

START DATE: ASAP

簡言之，這是HELP DESK的工作，對技術要求不是很高，但強調學得快、做事靠譜、善于溝通。英文能夠handle郵件以及和各種口音外國人溝通即可。時間上一定要保證，本科碩士在校生都很歡迎~

工作地點交通便利，每個site離地鐵站都很近，工作環境氛圍都很好，待遇優(EBAY你懂的)~

[eBay Local IT intern program 筆試經驗]